Online Banking Account Deletion

Steps to Request Account Deletion

Contact us to request that you would like to delete your digital banking account by any of the methods listed below:

  1. Email us at memberservice@telhio.org
  2. Call us at 614-221-3233
  3. Visit one of our branches

Data Deletion from the App

When you request the deletion of your account, the following data will be deleted:

  • Personal Information: All personally identifiable information such as your name, email address, and phone number.
  • Transaction History: All records of your financial transactions within the app.
  • App Usage Data: Any data related to your interactions and usage of the Telhio CU app.