Please complete the following questions below by selecting yes or no. Feel free to leave additional comments after each question.

Question		Comments
When you were greeted, was the greeting warm and friendly?	Yes   No
Did the employee actively listen to you and take the next step in handling your need?	Yes   No
Overall, was your request handled in a competent and efficient manner and to your satisfaction?	Yes   No
Did the employee offer you a product, service or refer you to Telhio Investment Services?	Yes   No
Based on your experience as a whole with Telhio Credit Union would you recommend Telhio to your family, friends and co-workers?	Yes   No
Please leave your member number, best time to call and phone information so that we may respond to your feedback.

Thank you for participating in this survey. We appreciate your business.